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talkforce.io
Conversational commerce, completed

Every customer conversation, in one place.

TalkForce is the customer operating system for messaging-first teams. WhatsApp, Instagram, and Facebook converge in one inbox — with CRM context, AI-assisted support, and workflows that keep teams moving.

Privacy-focused architecture·WhatsApp Business Platform integration·Regional cloud infrastructure
🔒 app.talkforce.io/inbox
Modesta Retail
Inbox
All 128
AI handled 86
Mine 12
Unassigned 4
Channels
WhatsApp 72
Instagram 38
Facebook 18
Ahmed Al-Rashid
+966 ·· ··· 4283 · WhatsApp · Riyadh
AI Live
Hi! Do you have running shoes under $120?11:24
Nike Air Zoom Pegasus 40 — $109 · 4.8★
Available in sizes 38–46. Add to cart?11:24 · AI
Yes please — size 42, black
Added ✓ SAR 412 incl. delivery
Pay → talkforce.shop/p/Ax4F211:25 · AI
● AI Agent · grounded in your live catalog
Order created
SAR 412 · WooCommerce
Today
Inbox summary · today
Built for messaging-first teams across MENA
EE-commerceRRetailEEducationFFinancial ServicesHHealthcareTTravel
What you get

The whole customer stack — already wired together

Stop duct-taping your inbox, CRM, and automations. TalkForce is one platform, with conversations in the middle of everything.

AI assistance for faster replies

Grounded in your live product catalog with hybrid search and guardrails designed to reduce unsupported answers. Speaks Arabic and English.

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One inbox, every channel

WhatsApp, Instagram Direct, Facebook Messenger, and email — handled in one queue with smart routing and SLA timers.

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A real CRM, not an afterthought

Contacts, companies, deals, pipelines, lifecycle stages — all linked to the conversations that created them.

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Workflows, drag-and-drop

22 node types, AI-generated automations, durable runs that survive restarts. No code, no Zapier tax.

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Campaigns that respect the rules

WhatsApp templates, dynamic segments, drip sequences. Right message, right window, every time.

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Voice when chat isn't enough

Inbound WhatsApp voice calls in your browser via LiveKit WebRTC. Full call history, audio quality monitoring.

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3
Channels unified in one inbox — WhatsApp, Instagram, Facebook
22+
Workflow node types, including AI, conditions, and delays
AI
Assisted replies grounded in customer and catalog context
RTL
Arabic + English interface support for regional teams
Unified Inbox

Stop switching apps. Reply where customers are.

Bring WhatsApp Cloud API, Instagram Direct, Facebook Messenger, and email into a single, fast inbox. Route by skill or workload. Resolve in half the clicks.

  • Real-time delivery via Socket.io — no refresh, no lag
  • Smart routing, collision detection, and SLA timers built-in
  • WhatsApp interactive lists, quick replies, buttons, and flows
  • Mobile PWA — keep replying from anywhere
app.talkforce.io/inbox
Unified inbox · 3 channels · 128 conversations
AI Agent

AI assistance grounded in your catalog and policies.

Hybrid vector + BM25 search helps the AI stay tied to your live catalog and customer context. Agents can use it to draft replies, find products, and move routine conversations faster.

  • Grounded in your catalog and knowledge base
  • Native Arabic and English, with auto-detection per contact
  • Supports order workflows directly from chat
  • Hands off to a human the moment ambiguity is detected
app.talkforce.io/ai-agent
مرحبا، هل لديك أحذية رياضية بسعر أقل من 500 ريال؟14:32
نعم! Nike Air Zoom Pegasus 40 — 412 ريال · ⭐ 4.8
متوفر بالمقاسات 38–46. هل تضيفه للسلة؟14:32 · AI
نعم، مقاس 42 اللون الأسود14:33
تمت الإضافة ✓ 412 ريال شامل التوصيل
للدفع: talkforce.shop/p/Ax4F214:33 · AI
Built-in CRM

A CRM organized around conversations — not the other way around.

Every contact carries their full chat history, orders, deal stage, and lifecycle tags. Move deals through Kanban with drag-and-drop. Score leads on behavior, not gut.

  • Drag-and-drop pipeline with deal-stage automation
  • Companies, contacts, activities, custom fields
  • RFM scoring, lifecycle tags, churn signals
app.talkforce.io/crm
New Leads14
Contact 1
$1200
Contact 2
$1650
Contact 3
$2100
Qualified8
Contact 1
$1200
Contact 2
$1650
Contact 3
$2100
Proposal5
Contact 1
$1200
Contact 2
$1650
Contact 3
$2100
Won12
Contact 1
$1200
Contact 2
$1650
Contact 3
$2100
Workflows

Automate everything, including the boring bits between systems.

22 node types. AI-generated automations from a one-line prompt. Triggers across messages, webhooks, schedules, and CRM events. Durable execution — restart-safe by design.

  • Visual canvas, branching logic, loops, delays, A/B splits
  • Generate complete flows from a plain-English prompt
  • Durable runs survive deploys and restarts
app.talkforce.io/workflows
Trigger
New WhatsApp message
Condition
Contains order intent?
AI Agent
Draft reply with catalog context
Action
Create WooCommerce order
Built for

The teams TalkForce was designed for

Six verticals, one platform. Each with playbooks, templates, and integrations tuned for how that industry actually sells.

E-commerce

Sell more, recover more, ship smarter

WooCommerce in the loop. AI recommends, books orders, and chases abandoned carts via WhatsApp.

Read the playbook
Retail & CPG

Loyalty that lives in chat

RFM segments, repeat-order nudges, broadcast offers — within WhatsApp's 24h window rules.

Read the playbook
Education

Admissions, parents, attendance

Capture leads from Facebook ads, route to admissions, push schedule changes to parents in bulk.

Read the playbook
Financial Services

Structured, auditable workflows

Customer intake, payment reminders, dispute routing, and audit trails with role-based access controls.

Read the playbook
Healthcare

Reminders that show up

Appointment reminders, intake forms, follow-ups, and consent-aware logging for patient support teams.

Read the playbook
Travel & Hospitality

Multilingual, all hours

Bookings, itineraries, post-stay surveys — in Arabic, English, French, or auto-detect.

Read the playbook
Why teams switch to TalkForce

Built by a team that's run customer support at scale

We're onboarding early customers across MENA. Want to be among the first? Get early access →

Integrations

Plug into the tools your business already runs on

Native, deep integrations — not just zaps. Bring data in, send actions out, keep state synchronized.

WhatsApp

Cloud API, templates, voice, payments

Instagram

Direct messages, story mentions, comments

Facebook

Messenger via Webhooks API

WooCommerce

Products, orders, customers, stock

Shopify

Full order graph & fulfillment status

Gmail

Two-way email sync via OAuth

Outlook

Email, calendar, contacts via Microsoft

Daftra

Accounting, invoices, and product sync

Pricing

One transparent price per seat. No surprises.

Includes WhatsApp Business Platform setup guidance, AI usage allowances, and unlimited contacts. Upgrade as you scale — never pay for shelf-ware.

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Get started

Ready to make every conversation count?

Get started in minutes. Bring your team, your channels, and your store — we'll handle the glue.

No setup fees·Cancel anytime