The basic terms that apply when you use TalkForce websites, apps, APIs, and services.
Last updated: September 18, 2026
These Terms govern access to and use of TalkForce websites, applications, APIs, and related services. By using TalkForce, you agree to these Terms and to any written order form, subscription terms, or product-specific terms that apply to your account.
TalkForce provides a SaaS customer communication platform for omnichannel inbox, CRM, workflow automation, AI-assisted support, campaigns, and connected messaging integrations, including WhatsApp Business Platform, Facebook, and Instagram features.
Customers are responsible for selecting, owning, and authorizing their own business messaging assets, including WhatsApp Business Accounts, phone numbers, Facebook Pages, Instagram accounts, and related business accounts.
You are responsible for your account users, connected channels, customer data, message content, campaign recipients, and compliance with laws and third-party platform rules that apply to your business. You must not use TalkForce for unlawful, abusive, deceptive, or unauthorized messaging.
TalkForce integrates with third-party platforms and APIs at your direction. Your use of those platforms may be governed by separate terms and policies from Meta, Google, Microsoft, email providers, commerce platforms, payment providers, and other services you connect.
TalkForce does not claim ownership of your connected third-party accounts or business assets. Access may depend on your authorization, third-party platform availability, and approval or review processes controlled by those platforms.
Our Privacy Policy explains how we collect, process, and protect personal data. By using the Service, you authorize TalkForce to process the data needed to provide the features you enable, including messaging data from connected channels.
Paid plans, billing cycles, usage allowances, and cancellation terms are presented at signup or in an applicable order form. Fees charged by third-party platforms, such as WhatsApp Business Platform messaging or template fees, are separate from TalkForce subscription pricing and are governed by that platform's current pricing and billing arrangements.
We use reasonable technical and organizational safeguards designed to protect the Service. You are responsible for maintaining secure credentials, limiting user access, and promptly notifying us of suspected unauthorized account activity.
We work to keep TalkForce reliable and useful, but we do not guarantee uninterrupted or error-free service unless a separate written agreement says otherwise. We may update features, user interfaces, integrations, and these Terms as the product evolves.
To the maximum extent permitted by law, the Service is provided without warranties not expressly stated in a written agreement. TalkForce is not responsible for outages, restrictions, policy decisions, or review outcomes controlled by third-party platforms.
Questions about these Terms can be sent to info@talkforce.io.