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The platform

One platform. Every customer touchpoint.

TalkForce stitches together every system you'd otherwise duct-tape — inbox, CRM, workflows, campaigns, voice — around the conversation.

Inbox

One inbox. Every channel.

Real-time conversations across WhatsApp, Instagram, Facebook, and email — with smart routing and SLA timers built-in.

  • Smart routing by skill, queue, or workload
  • Collision detection and presence sync
  • Templates, quick replies, and snippets
  • WhatsApp interactive lists, buttons, and flows
  • Mobile PWA — push notifications even when closed
AA
Ahmed Al-Rashid
Yes please — size 42 in black
now
LS
Layla Saeed
Thanks for the quick reply 🥰
2m
MK
Mohammed K.
Can I exchange order #4082?
8m
SI
Sara Ibrahim
Bulk order — 50 units please
14m
YM
Yara Mansour
Where is my parcel?
1h
Ahmed Al-Rashid
+966 ·· ··· 4283 · WhatsApp · Riyadh
● AI Live
Hi! Do you have running shoes under $120?
Nike Air Zoom Pegasus 40 — $109 · 4.8★. Available in sizes 38–46. Add to cart?
Yes please — size 42 in black
Added ✓ Total SAR 412 incl. delivery. Pay link → talkforce.shop/p/Ax4F2
● AI Agent · Gemini 2.5 Flash · grounded in 1,284 products
Everything in the box

What's included on every plan

A complete feature set from day one. No enterprise add-ons for things you'd reasonably expect.

Inbox

  • Unified queue across channels
  • Smart routing & SLA timers
  • Templates & quick replies
  • Mobile PWA

AI

  • Hybrid RAG (vector + BM25)
  • Gemini 2.5 + Mistral fallback
  • Arabic + English
  • Order creation from chat

CRM

  • Contacts, companies, deals
  • Kanban with stage automation
  • RFM & lifecycle scoring
  • Custom fields & objects

Workflows

  • 22 node types, visual canvas
  • AI prompt-to-workflow
  • Durable execution
  • Webhooks in & out

Campaigns

  • Approved WhatsApp templates
  • Drip sequences
  • Dynamic segments
  • Delivery + read tracking

Voice

  • Inbound WhatsApp voice
  • LiveKit WebRTC
  • Call recording (opt-in)
  • Auto-transcription (beta)

Security

  • SOC 2 Type II, GDPR
  • SSO via Clerk (SAML/OIDC)
  • Role-based access
  • Audit log + data residency

Integrations

  • WooCommerce, Shopify
  • Gmail, Outlook
  • Stripe, Daftra
  • Zapier + native API

Developer

  • REST + Webhooks API
  • TypeScript SDK
  • Workflow custom nodes
  • Sandbox environments
Get started

See it on your own data, in 20 minutes.

Bring your channels, your store, your team. Walk away with a live AI agent grounded in your real catalog.

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