We started TalkForce because the existing tools failed us — wrong language, shallow integrations, expensive per-message middlemen. Here's how we're different.
Hybrid retrieval helps keep suggested replies tied to your live catalog, customer context, and support policies.
Built bilingual from day one. RTL native. Dialect tuning across Gulf, Levantine, and Egyptian Arabic.
Customers connect and authorize their own WhatsApp Business assets, then manage conversations, templates, and team workflows in TalkForce.
Inbox, CRM, workflows, campaigns, voice — all native. No glue code, no sync lag, no "sorry that field doesn't map".
Role-based access controls, encrypted HTTPS connections, and audit logging for teams that handle sensitive customer conversations.
Our solution engineers have shipped commerce on WhatsApp themselves. No outsourced tier-1 queues.
Bring WhatsApp, Instagram, Facebook Messenger, and email into one queue for the teams already answering customers all day.
Each business authorizes its own channels and keeps ownership of its accounts, pages, phone numbers, and customer relationships.
Use workflows, CRM fields, and conversation history to route messages, trigger follow-ups, and keep agents focused.
Ground AI replies in your catalog, knowledge base, and policies so agents can move faster while staying in control.
Support bilingual teams and customers with an interface and workflows designed for messaging-heavy MENA operations.
Work with TalkForce on onboarding, migration planning, and channel setup without implying ownership of your business assets.
Most of our case studies start as a 20-minute call. Tell us what you're trying to do — we'll tell you if TalkForce is the right fit.